xoxodilco

care & FAQ

xoxo diLco | Berlin, Germany



care instructions

  • make sure to clean the toy before use, especially before using it for the first time
  • for everyday use, clean with warm water and soap
  • for a more thorough cleaning, boil in hot water for 5 - 10 minutes
  • it is NOT recommended to use silicone based lubes with silicone toys
  • water based or oil based lubes are safer to use
  • toys that are made from different materials need to be stored separately
  • if possible, it's best to store your toys in separate cloth bags
  • if you have any questions about how to clean/store your toys don't hesitate to ask :) --> [email protected]


what are they made of?

All diLco toys are made from body-safe silicone — specifically, platinum cure silicone.

The pigments used are cosmetic grade micas that are certified for use around the lips & eyes.

I am dedicated to making toys with safe and healthy materials that are free of phthalates and other toxic substances.

For more information about picking out toys that are safe for the body, check out these articles by Dangerous Lilly.


do you make them by hand?

Ya, each piece is handmade and one of a kind :)


where are you based?

I am based in berlin, germany 


I live in berlin, can I pick it up instead?

Sorry, but I am no longer doing pick-up orders as it usually takes more time than shipping. If you have a last minute order (as a gift or something), do send me an email and maybe we can make something work if the timing is right!

Also see the markets page, as I usually have a market coming up somewhere in the city. 

is the packaging discreet?

All orders ship in discreet, plain brown boxes with standard shipping labels.  The shipper's name will be shown as "dre roelandt".


how firm are the toys? / what size are they?

Each toy is made with a specific hardness, which will be listed in the toy's product description.  If you scroll to the last image on the listing, you'll find a breakdown of how big the toy is. 

Our products range currently range from 0050 - 18A shore hardness. (What is that? see -->  Smooth-On's website. )

If you have any questions about shore hardness or figuring out which firmness is best for you, email [email protected].


do you do custom orders?

I am not taking custom orders right now ~ but maybe one day xoxo